Maintaining Quality and Performance
World-Class Calibration
Maintain Optimal Performance
Avoid unforeseen downtime and ensure your thermal data is always correct with world-class calibration from FLIR. Whether you just require performance verification services or prefer our premium traceable calibration adjustment service, FLIR has an accredited calibration package for you.
Read our article on thermal camera calibration to learn more about the process.
Blackbodies like these are used as references during calibration, as they have a very high emissivity. Those used in our FLIR calibration labs are certified and traceable to international standards.
Calibration Services Across the Globe
We provide high-performance calibration services at our centers around the world, so you can be assured your FLIR camera will be cared for quickly, properly, and accurately.
Calibration Service Packages
Keep your thermal camera in optimal performance condition and avoid unforeseen downtime with a FLIR CARE service package. Whether you are looking for a performance verification service or a traceable calibration adjustment service, FLIR CARE’s traceable calibration services have you covered.
Read what each calibration and service level means here.
FLIR CARE+ Performance Verification
Meet regulatory standards and ensure your thermal camera's working at optimal levels by trusting FLIR with providing performance verification. This standard package includes service inspection, a FLIR Factory Certificate of Calibration*, as-found measurement results, and a free firmware update.
FLIR CARE Pro Calibration and Adjustment Service
Go a step beyond performance verification with the FLIR CARE Pro package, which includes FLIR Advantage factory maintenance and adjustment plus a full service inspection, FLIR Factory Certificate of Calibration*, as-left measurement results, a firmware update, preventative maintenance on your camera, camera performance and image optimization adjustments, and measurement adjustments.
FLIR TOTAL CARE Priority Calibration and Adjustment Service
When time is critical, FLIR TOTAL CARE is the optimal choice for calibrating and servicing your thermal camera. With this premium package, you’re guaranteed priority service on your cameras. Plus, if your service takes longer than 7 calendar days, we will provide you with a loaner camera so you can continue working while we get your thermal camera calibrated*, updated, and adjusted for optimal imaging and measurement.
*FLIR Care+, CarePro, and TotalCare include calibration service for one lens field-of-view. Additional lenses and/or DFoV lenses require the purchase of an additional lens calibration.
FLIR care+ |
FLIR care Pro |
FLIR Total care |
|
| Full Service Inspection | √ | √ |
√ |
| FLIR Factory Certificate of Calibration | √ | √ | √ |
| As Found Measurement Results | √ | - | √ |
| As Left Measurement Results | - | √ | √ |
| Firmware Update | √ | √ | √ |
| Full Service Preventative Maintenance | - | √ | √ |
| Camera Performance and Image Optimization | - | √ | √ |
| Measurement Adjustment | - | √ | √ |
| Priority Service | - | - | √ |
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Loaner Equipment* *Provided if turnaround time exceeds 7 calendar days |
- | - | √ |
| Service Freight covered in Continental US, Canada, European Union, United Kingdom, and UAE | - | - | √ |